FAQ
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Frequently Asked Questions

Before arrival

  • How do I get to Bullandö?

    Our Bullandö igloo is located in Bullandö Marina harbor. You can get here either by car or direct bus from Slussen in Stockholm. It is approx 45 min by car and 1 hour by bus. Slussen is easily accessed by bus or metro. From Bullandö bus station there is a 5 min walk to the igloo (Bullandövägen 30). 

  • How many igloos exist per harbour?

    Only one igloo is located in Bullandö. The igloos are made for two, but the queen sized bed can of course fit a small child as well! 

  • How do I check in and out?

    You will receive a code for unlocking your igloo at latest one hour before check-in. You check out by leaving the igloo and making sure that the door is locked – simple as that!

  • What do I need to bring?

    Come as you are and enjoy fully. The igloo is approx 20 degrees and temperature can be regulated but bring warmer clothes for an outside BBQ. And don’t forget your swimming suit! Other than that, a toothbrush and a happy mood will suffice, we’ll do the rest! 

  • Can we bring children?

    Please do! However, the igloos only have one queen size bed so you would have to get cozy!

My Igloo

  • What’s included in the breakfast basket and when is it delivered?

    Breakfast baskets are prepared by the Bullandö restaurant and are available for pick up after 9am. The breakfast basket includes yoghurt with granola, 2 slices of “Bullandöstock” (home baked) with cheese, ham, butter and vegetables, as well as orange juice and coffee & tea.

  • What’s included in the dinner basket and how do we make it?

    The dinner baskets are prepared by the Bullandö restaurant and are available for pick up between 3-6pm (let us know if you arrive later and want a later pick-up time!). The dinner basket includes Bullandö restaurant’s famous fish- and seafood stew with bread as well as some truffles for dessert. The fish- and seafood stew can be heated in the igloo kitchen before serving. 

    Another option is to enjoy a three-course dinner at the Bullandö restaurant for a discounted price, or bring your own food to cook on the BBQ grill available at the terrace or in the igloo kitchen. 

  • Does the igloo have a toilet?

    Yes, the igloo comes with a top class toilet from Separett. It is fresh, super easy and eco-friendly! There are also toilets available in connection with the sauna if you want more privacy.

  • Is the igloo warm?

    Yes, the igloo is always set default to 20 degrees and can be regulated by you if needed. However, during summer time, the igloo can get warm during the days hence be prepared to spend a lot of time on the terrace!

  • What’s your cancellation policy?

    Cancellations up until 30 days prior to arrival: Free cancellation and repayment of previously paid amount (minus a booking fee of 10% of the total booking price).

    Cancellations up until 7 days prior to arrival (less than 30 days prior to arrival): No repayment. However, we can rebook your stay free of charge during the same season (subject to availability).

  • Can I work remotely?

    Working remotely is fully possible by using the wifi available in the igloo. You can work from the terrace or in the igloo. 

    However, the main purpose with our igloo experience is to escape from day-to-day reality and hopefully close down your phone and computer fully during your stay. Don’t forget to be kind to yourself and disconnect 🙂

Other

  • What happens if I need assistance?

    Our staff is always available over phone and email should you need something. If assistance is needed, there are staff close-by that can come to help. You will receive their contact number before check-in. 

    There is also a first-aid kit in the igloo including anything you need for smaller injuries.

  • What activities do you offer?

    There are several activities that can be booked, of course depending on season. During summer time, you can use the kayak (which is yours during your stay!) to explore the harbour surrounding you. A lovely sauna is also available from April to October. During cozy winter time, the best way to enjoy the experience is to cuddle up inside the igloo and play all of the games available in the igloo!